Résumé Consultation

put your verbs into present tense (e.g. engineer instead of engineered); use past tense only for accomplishments

put as much as possible into verb phrases (e.g. “installing and troubleshooting networks” has more impact than “network installation and troubleshooting”

ditch the “Aided in” it unnecessarily belittles your role; saying “Y2K testing” or better yet, “participate in Y2K problem solving,” is accurate and stronger

same thing with Good Guys reference: say you trained co-workers (as we all do Sunday morning training, that statement is absolutely accurate)

list any accomplishments, honors, etc. (could even be led dept. in sales 4 X or received 4 letters of commendation; academic honors OK, too)

say “professional certification”

indicate your progress toward a BA, if any

address your ability to translate the technical into lay language, and explain how you used that skill to sell computers, provide tech support, solve problems, etc. (employers want “team players” and “problem solvers” as opposed to technogeeks)

“support my educational goals” should be “supports my educational goals”

redefine your Good Guys job description for accuracy (core responsibilities are: sell computers and home-office products and service, merchandising, customer service); you can leave out the irrelevant and add marketing, upgrading, on-site installing, etc., as long as Good Guys’ HR dept. would verify those activities

add e-mail address(es)